FranMantra Message Center for Franchise Communication

Message Center

The Unified Message Hub is FranMantra’s centralized solution for managing franchise communication at scale. It consolidates SMS, email, and internal communications into a single, secure inbox ensuring complete visibility and consistent engagement across your franchise network.

Your Inbox

Access and manage all franchise-related conversations from one unified interface. The inbox provides real-time visibility into messages, enabling faster responses, improved accountability, and better communication control.

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Have a question or update? Send us a message, and our team will get back to you shortly.

FAQ: Everything You Want to Know

The Unified Message Hub is a centralized franchise communication module within the CRM. It enables organizations to manage all internal and external messaging across SMS, email, and internal channels from a single platform, improving consistency and operational efficiency.

Yes. Authorized users can initiate and send messages to leads, prospects, and customers directly from the CRM. All communication is automatically logged to ensure full visibility, compliance, and audit readiness.

All communication history is securely stored within the customer profile. Users can review past messages, monitor message status, and add internal notes to maintain context and support informed follow-ups.

Yes. The system supports both automated and scheduled messaging workflows. This functionality enables standardized follow-ups, reminders, and notifications helping organizations maintain consistent franchise communication at scale.

Yes. The Unified Message Hub supports collaborative access with role-based permissions. Multiple users can view and respond to shared conversation threads, ensuring continuity, accountability, and timely resolution.

A Simpler Way to Stay Connected

Message Center

Your Inbox

Write to Our Team

FAQ: Everything You Want to Know

Quick Links

Contact

A Simpler Way to Stay Connected

Message Center

Your Inbox

Write to Our Team

FAQ: Everything You Want to Know

What is the Unified Message Hub in the CRM?

Can messages be sent directly to leads or customers from the Unified Message Hub?

How can past conversations with a customer be accessed?

Does the Unified Message Hub support automated or scheduled messaging?

Can multiple team members access the same conversation thread?

Quick Links

Contact