Manage SMS Conversations Inside the CRM
Send and receive text messages directly within FranMantra. Every SMS conversation is automatically logged and linked to the correct lead or contact, ensuring complete visibility across your franchise communication.
All text activity is recorded in real time, creating a centralized and auditable communication trail.
Centralized Text Conversations
Manage all incoming and outgoing SMS messages from one secure location. Whether responding to inquiries, confirming appointments, or following up with prospects, every message stays organized and easy to access.
Structured Handling of Enquiries
Keep all questions, updates, and requests managed efficiently through SMS. It allows your team to track, respond, and resolve enquiries quickly, while ensuring every message is documented for accountability and continuity.
Consistent Communication Across the Franchise Network
As multiple team members engage with prospects, 2-Way Text Communication ensures messaging remains consistent, traceable, and aligned. No personal devices. No lost conversations.
Adapt SMS Communication to Your Business Process
Customize labels, workflows, and internal references to match how your organization manages text-based communication, while maintaining centralized control.
